Shipping policy
How soon will my order be processed and how will I know when it has been shipped?
You will receive a shipping notice via e-mail when your order has been shipped. Orders are fulfilled Monday through Friday. Most orders ship within 3-4 business days of being placed.
How can I track my order?
When your package has shipped, you will receive a confirmation via e-mail that also contains tracking information from the appropriate carrier.
There is a problem with my shipment/my order never arrived - what should I do?
If you experience any problems with your order, please contact customer service at puddingcreek@proton.me.